Shipping policy
Shipping Policy
Thank you for shopping with MagmaBliss. Here's how and when your order ships.
Where we ship
We currently ship to addresses within the United States. We don't ship to APO/FPO addresses or to international destinations at this time.
Order processing
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or U.S. holidays are processed on the next business day.
Priority Processing moves your order to the front of the queue: it is sent to our fulfillment partner before standard orders.
Shipping options
| Option | Cost |
|---|---|
| Standard Shipping | $6.95. FREE on orders of $75 or more |
| Priority Processing | $6.95 on top of Standard Shipping. FREE on orders of $94.95 or more |
Delivery times
Most orders arrive within 7 to 12 business days after dispatch. During peak seasons or carrier delays, delivery may take up to 20 business days. Total delivery time is processing time plus transit time. Delivery estimates are not guaranteed.
Fulfillment and duties
Our products ship from our international fulfillment partners. All duties and import fees are covered by us, so you will never pay anything on delivery.
Order tracking
Once your order ships, you'll receive an email with your tracking number. Please allow up to 72 hours for tracking to activate. It's normal for tracking to show no movement for a few days while your package moves between facilities.
Address errors
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering and we'll correct it before your order ships. We're not responsible for packages delivered to an incorrect address provided at checkout.
Lost, stolen or damaged packages
If your tracking shows delivered but you can't find your package, check with neighbors and around your property, as carriers sometimes mark packages delivered up to 24 hours early. If your tracking hasn't updated in 10 business days, or your order hasn't arrived within 25 business days of dispatch, contact us and we'll resend your order or issue a full refund. If your package arrives damaged, email us a photo within 14 days of delivery for a free replacement.
Split shipments
Orders with multiple items may arrive in separate packages on different days. You'll receive a tracking number for each package and are never charged extra.
Questions
Email support@magmabliss.com. We reply within 24 hours, Monday to Friday.